25 YEARS OF EXPERIENCE
HOW STGi BRINGS ESSENTIAL SERVICES TO AT-RISK, VULNERABLE, AND UNDERSERVED POPULATIONS
TOTAL CLINIC SOLUTIONS
STGi has designed, built, and commenced operations in over two dozen medical clinics over the past five years, including five simultaneously in California in 2021, one of which is featured here. STGi serves over 27,000 patients and employs more than 140 healthcare workers in over 100,000 sq. ft. of STGi constructed facilities in these five clinics alone.
Leveraging our facility design and build best-practices STGi successfully completed the clinic buildout and service start-up of all five facilities in tandem. We elicited customer feedback throughout the build-out process to ensure the final facilities met or exceeded expectations. These, and all STGi-constructed facilities are ADA compliant and are furnished with state of the art medical equipment.
TECHNICAL ASSISTANCE THROUGH NATURAL DISASTERS DURING NATURAL DISASTERS
In September 2017, two catastrophic hurricanes, Irma and Maria, caused major destruction in Puerto Rico and the U.S. Virgin Islands impacting the delivery of services across those jurisdictions. Electric, power, and telephone communications were out for several months across both islands and the impact of these storms are and the damage they caused are still felt today. Shortly after it was viable for our STGi Training and Technical Assistance project team located in Puerto Rico and the U.S. Virgins Island to begin work, our Technical Assistance teams conducted visits to recipients to assist them.
In late November 2017, a small group of Federal Officials and our STGi team convened with the impacted recipients to provide support, gather data through site visits and provide preliminary guidance at a meeting in San Juan, Puerto Rico. After that visit, the Hurricane Recovery Team was established and included members of our project team. STGi personnel were integral to planning the recovery approach and providing TA services recipients so crucially needed during that period.
DYNAMIC SURGE SUPPORT DURING TIMES OF CRISIS
An STGi customer needed increased support due to environmental changes from the COVID-19 pandemic. Our customer needed support addressing operations during the pandemic. STGi facilitated a solution with and provided teams to meet the new needs of testing and screening for all on-site employees, contractors, and facility guests. We leveraged our surge recruiting and start-up capabilities and initiated testing and screening services within a couple of weeks of the initial request. STGi has provided multiple layers of screening upon arrival to the site and continues to work with the client to adjust as the pandemic threat changes. We have successfully conducted testing and proper protocol to prevent any spread of COVID-19 to other onsite staff. Due to the fast action and collaboration with our client the site has been successful at preventing onsite outbreaks and closures.
AGILITY IN OUR TTA PROGRAMMING
STGi was providing Training and Technical Assistance (TTA) services for on a program in-person when COVID19 pandemic stopped the team's ability to provide in-person services. The TTA team quickly moved all services to virtual platforms and provided Video Conferencing, Virtual Training and multiple new opportunities for coordination and collaboration with the client and the recipients. The STGi team even coordinated and collaborated on a series of webinars that were provided monthly for recipients. Our TTA personnel partnered with the customer to provide on-going communication about the newest updates and changes to standards and health and safety practices that effected recipients. Our programming provided a platform and space for recipients to share concerns, receive support and be one on one with their government counterpart and STGi trainers.
PROVIDING HEALTHCARE DURING COVID19 OUTBREAK
STGi was providing healthcare services to populations across the county at the outset of the COVID19 pandemic in the spring of 2020. Our healthcare teams worked closely with our customers and healthcare staff to ensure all STGi personnel were well-informed of the guideline for public health and individual safety. In light of the pandemic our teams quickly created a new infection control program that included a COVID19 tracker, updated surveillance reports, outpatient COVID19 guidelines, and instituted new staff meetings to ensure our providers were receiving standardized guidance and felt supported as they treated patients.